Privacy policy
Last updated: January 20, 2026
1. Introduction
This Privacy Policy explains how PassDentistry™ uses and protects personal information provided by users of the website. PassDentistry™ is operated by Pass Education Ltd ("we", "us", "our").
We are committed to protecting your privacy and handling your personal data responsibly and transparently.
We do not sell, rent, or trade your personal information to third parties.
If you have any questions about this policy, you may contact us at: info@passdentistry.co.uk.
2. Information We Collect
When you create an account or purchase a subscription, we may collect:
- Your name (if provided)
- Your email address
- Account login details
- Subscription status
When you use the platform, we may also collect:
- Your study activity and question history
- Progress and performance data
- Notes or feedback you submit through the platform
- Messages you send to the support or admin team
- Log-in activity, including date, time, and IP address
- Basic technical information such as browser type and device
3. Payment Information
We do not collect or store credit or debit card details.
All payments are processed securely by third-party payment providers (such as Stripe). Payment data is handled entirely by these providers in accordance with their own privacy policies.
4. How We Use Your Information
We use your information to:
- Provide access to the PassDentistry™ platform
- Manage user accounts and subscriptions
- Track learning progress and platform usage
- Respond to support queries or feedback
- Improve the functionality and content of the website
- Detect and prevent fraud or misuse
- Comply with legal obligations
5. Communications
We aim to keep email communications to a minimum.
We may contact you by email to:
- Confirm account registration or subscription
- Respond to support requests
- Provide important service-related updates
- Notify you of changes to the platform or policies
We do not send marketing emails unless you have explicitly opted in.
6. Data Storage and Security
All personal data is stored on secure servers with appropriate technical and organisational safeguards in place.
We take reasonable steps to protect personal information against unauthorised access, loss, misuse, or disclosure.
7. Lawful Use and Disclosure
If we reasonably believe that a user's activity is unlawful, fraudulent, or harmful to the platform or other users, we may disclose relevant information where necessary to investigate or prevent such activity, including to law enforcement authorities where required.
8. IP Addresses and Technical Data
IP addresses may be recorded for purposes including:
- Security and fraud prevention
- Diagnosing technical issues
- Aggregated statistical analysis
IP address data may be shared with relevant authorities where required by law.
9. Cookies and Analytics
We use cookies that are necessary for the operation and security of the website.
We may also use analytics services to understand how users interact with the site and to improve performance. These services may place cookies on your device in accordance with our Cookie Policy.
We do not use cookies for advertising or profiling purposes.
10. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Request data portability where applicable
You may request deletion of your account and associated data at any time by contacting: info@passdentistry.co.uk.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on the website and will take effect from the date of publication.
12. Governing Law
This Privacy Policy is governed by the laws of England and Wales.
Contact
For privacy questions or requests, email info@passdentistry.co.uk.